Welcome to Ranchi Car Rental. Your privacy is very important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information Collection

Personal Information

We collect personal information that you provide directly to us when you:

• Book a rental car
• Create an account
• Subscribe to our newsletter
• Contact customer support

The personal information we collect includes, but is not limited to:

• Name
• Email address
• Phone number
• Address
• Payment information
• Driver’s license information

Non-Personal Information

We may also collect non-personal information automatically when you use our services, such as:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• The website you visited before navigating to our services

2. Use of Information

We use the collected information to:

• Provide and manage car rental services
• Process payments and reservations
• Communicate with you regarding your rental, account, or customer service inquiries
• Send you promotional materials and updates (with your consent)
• Improve our website and services
• Ensure compliance with legal requirements

3. Information Sharing

We do not sell or trade your personal information to third parties. We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, customer service, and marketing.
• Legal Requirements: When required by law, such as in response to a subpoena or similar legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic and usage
• Provide personalized content and advertisements

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our services.

7. User Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Objection: Object to the processing of your personal information under certain conditions.
• Restriction: Request restriction of processing of your personal information in certain circumstances.

To exercise these rights, please contact us at privacy@ranchicarrental.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.